appartamenti turistici
Via Ghisiliera 15 40131 - Bologna
Please read the following sales policies:
1. RESERVATION
Booking acceptance by Ghisiliera Apartments is subject to the availability of the indicated apartment and to the payment of the advance and than it is implemented with the consequent execution of the contract, only at the moment in which Ghisiliera Apartments will send the written confirmation (by fax or e-mail). Ghisiliera Apartments reserves the right not to accept reservations done by people under age. The contract shall be considered as rescinded at the expiration of the period of location of the apartment.
2. PAYMENTS
On the confirmation of the reservation Ghisiliera Apartments asks the payment in advance of the 25% of the price for the apartment , to put down as a deposit within 2 days from an above-stated date, while the payment in full shall be done at least 30 days before the arrival day. For every reservation done after the above-stated date, the total cost shall be paid at the moment of the reservation in one amount. The non-payment within the agreed date can be considered as resolutely clause within the agreement, such to determine the cancellation of the contract. Prices required are expressed in Euro. The rates could change from a minimum value to a maximum value in made of the season. The price will be calculated at the moment of the reservation request with an e-mail. Our prices includes electricity, hot and cold water, heating, gas, household linen and the assistance of our staff during check-in and check-out.
3. CANCELLATION ON BEHALF OF THE GUEST
The cancellation of the reservation on behalf of the guest gives to Ghisiliera Apartments the right to request the following percentages on the total cost of the apartment :
- till 31 days before the arrival : 10%
- from 30 to 21 days : 25%
- from 20 to 11 days : 50%
- from 10 days to 72 hours before : 75%
- no repayment after this termination or in case of interruption of the set out stay.
4. CANCELLATION ON BEHALF OF Ghisiliera Apartments
In the eventuality in which it would become a necessity to propose an apartment different from the settled one, or in the case of the cancellation of a before confirmed reservation, Ghisiliera Apartments will try to keep immediately in touch with You and to find an accommodation with features very similar to the ones requested. If this shouldn't be possible or if You disagree with this alternative, the contract will be dissolved and the advance together with the total cost of the apartment will be paid back to You. Nothing else must be expected by Ghisiliera Apartments. If the guests, as regards the rented apartment, shouldn't civilly behave, Ghisiliera Apartments reserves the faculty to dissolve in advance the contract, keeping back for itself the total amount already paid.
5. SECURITY DEPOSIT
A deposit of Euro 250,00 (cash) is asked before the entrance in the located apartment in security for possible damages, accidents and faults.
This deposit will be paid back at the expiry of the location contract, after looking over of the rooms by some people charged by Ghisiliera Apartments If you leave earlier than the term agreed upon we are authorised to keep the deposit until we check that nothing has been damaged. Afterwards you will receive the deposit back by mail. In case of vandalic acts, breaks, thefts of the client in the rented apartment, the same client also becomes himself responsible over the paid amount in the security deposit, until the amount reaching of the suffered damage from Ghisiliera Apartments.
6. ARRIVAL AND DEPARTURE TIME
The apartment is delivered at 12.00 o'clock am of the arrival day and must be cleared within 10.00 o'clock am of the last day of Your stay. The keys delivery succeeds in our Point Office where will succeed to confirm the list of the objects shown in the apartment. If you discover that an item in the inventory is damaged, you must report it at the latest within 12 am of the day after the arrival, otherwise our society will not be responsible for such item. When you arrive our staff will follow You in the apartment. To make Your arrival simpler, we beg You to tell us (by phone, fax or e-mail) the time you will arrive. If your time of arrival is out of the office hours (8am to 20 pm) you should pay 50,00 Euro more (as a person of the staff will pick You up). Arrangements for the departure time will be also taken upon arrival.
7. NUMBER OF PERSONS
The description of the apartment shows the highest number of persons, who can be lodged. If the Apartment has a price per person, in case of rent for less persons than the maximum number, the empty rooms will be closed and won't be possible to use them.
8. ANIMALS
The animals are not admitted.
9. CLEANING
Ghisiliera Apartments gives You the apartment clean, supplied with linen and of all You need for a short stay. At check out the apartment must be leaved cleaned and in good order, on the contrary we will detain from your deposit 50,00 Euro as amount for Extra cleaning we will must do. Rubbish must be left outside first in the morning, otherwise a fine of 50,00 Euro will be charged.
10.RULES FOR CLIENTS
All building rules and regulations must be observed. Between 1 pm and 3 pm and 11 pm and 8 am apartment occupiers shall not make any loud noise. In the event that you will not follow the building rules and regulations, (such as noise etc. during the mentioned hours) and those stated by Ghisiliera Apartments, our firm reserves the right to drive you immediately away from the apartment without having to refund you. Moreover Ghisiliera Apartments will require a payment for any damages caused.
- rubbish must be deposited outdoors within 8.00 a.m., otherwise use the dust-bins in the neighbourhood of the apartment (the municipal rules provide a fine of 100.00 EURO in case that this rule is not observed);
- it is forbidden to smoke;
- clients are requested to leave the fridge clean without any type of garbage;
- at the check-out, clients are requested to leave the apartment in order, otherwise we will detain an extra cost from the deposit for extra cleaning.
In case the apartment's keys are lost, we will be allowed to charge the amount of 50,00 Euro, which includes the change of the safety lock. In case you will require the presence of our staff during the stay for any reason that we will consider to be not so serious, you will be charged of 25,00 Euro each time.
In case you will forget the keys inside the apartment and our staff 's presence is required to open the door, we will be allowed to charge the amount of 50,00 Euro.
In case of an electricity black-out due to the wrong use of some electrical household appliances (i.e. hairdryer) that you can not settle by yourself , we will be allowed to charge the amount of 40,00 Euro.
11. LAW AND JURISDICTION
Your contract with us is governed by Italian Law and to the exclusive jurisdiction of Italian Court.
12. FORCE MAJEURE
These include events which are caused as a result of the airport strikes, adverse weather conditions (high tide, etc), fires, etc. or any other occurrences outside our direct control and which cannot have been avoided eve with all due care taken
Ghisiliera Apartments
Tel: 0039 051 522707 (office)
mobile: 0039.335.5682345
Fax: 0039 051 522707
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